Vita Power User Service Agreement
Welcome to use the information provided by Vita Power (Beijing) Technology Co., Ltd. and its affiliates (hereinafter referred to as “ us ” or “ Vita Power ” ) provided by Vbot Super robot dog products and related software and services.
Book" Vbot Super Robot Dog User Service Agreement" (hereinafter referred to as “ this agreement ” ) applies to your Vbot Super robot dog, supporting mobile applications, firmware, website, small programs, open interfaces, after-sales support and other related services (collectively “Vbot products and services ” ) access, download, registration, login, binding, connection, purchase, use and update.
Please use Vbot Before using products and services, carefully read and fully understand this agreement, especially the terms related to disclaimer limitations, user responsibilities, use by minors, dispute resolution, etc. You check the box to agree, click to confirm, complete the registration and login, bind the device or actually start using it Vbot products and services, you are deemed to have read, understood and agreed to be bound by the entire content of this Agreement.
If you do not agree with any content of this agreement, please do not register, log in, purchase, bind, connect or use Vbot products and services.
1. Definition and scope of application
1. “Vbot product ” refers to Vbot Super robot dog and its related hardware equipment, firmware, embedded software, accessories, built-in function modules and subsequent upgrades.
2. “Vbot Serve ” means we surround Vbot The application, account system, device binding, network connection, remote control, content services provided by the product, AI capabilities, firmware upgrades, cloud services, after-sales services, customer service support and other digital services.
3. “ user ” Refers to access, registration, purchase, binding, management or actual use Vbot Natural persons, legal persons or other organizations of products and services.
4. If a specific service has separate rules, purchase instructions, subscription agreement, value-added service description, activity rules or page prompts, such documents shall form an integral part of this agreement. ； In the event of any inconsistency with this Agreement, the special instructions for that specific service shall prevail.
2. Account registration, login and management
5. You can follow the page prompts to register or log in to your account through your mobile phone number, email address or other methods we support.
6. You should ensure that the registration information is true, accurate, legal and valid, and update it promptly when the information changes.
7. You should properly keep your account number, verification code, password, device control permissions and other identity verification information. You shall be solely responsible for the consequences caused by your poor storage, loan, transfer, leakage, sharing or misappropriation by others, unless otherwise provided by law or due to our reasons.
8. You may not give away, rent, lend, sell, transfer or otherwise allow a third party to use your account without our written consent.
9. If you find that there is abnormal login, theft, loss of permissions or other security risks in your account, please notify us immediately through the contact information stated in this agreement.
3. Product binding, connection and basic functions
10. In order to realize device discovery, binding, networking, control, upgrade or status synchronization, you may need to enable Bluetooth, LAN, Wi-Fi , mobile network, positioning, storage, camera, microphone, notification and other system permissions. Specific permission invocation and personal information processing rules are as follows: Vbot Privacy Policy" and the actual page prompts shall prevail.
11. You understand and agree, Vbot Some functions of the product depend on the network environment, third-party communication services, mobile terminal capabilities, server status, software version and device compatibility. We will make reasonable efforts to ensure that the service is available, but we do not promise that all functions will continue to be available at any time, in any region, on any network or under any device conditions.
12. You should make sure to use Vbot Product mobile phones, tablets, routers, SIM Cards and other external devices, accounts or network environments are from legitimate sources and are authorized to be used by you.
13. You should use the product correctly in accordance with the product description, operation manual, safety tips and after-sales guidelines. You are not allowed to disassemble, tamper with, flash unauthorized software, bypass security mechanisms, or perform other actions that may affect the safety, stability, and compliant operation of the equipment.
Four, AI Features, interactive content and data services
14. Vbot Products and services may include voice interaction, image recognition, environment perception, action generation, intelligent question and answer, personalized settings, remote audio and video, cloud analysis or other AI Ability (hereinafter referred to as “AI Function ” ).
15. You understand and agree, AI The output content of the function is automatically generated based on the algorithm model and is for reference and interactive experience only. It does not represent our position, commitment or professional opinions, nor should it replace professional judgments in medical, legal, security, investment, emergency rescue and other fields.
16. You may not take advantage of AI Function to input, generate, disseminate, store or induce the output of any illegal, infringing, discriminatory, harassing, insulting, defamatory, pornographic, violent, terrorist, false and harmful information, or other content that violates public order and good morals.
17. If you actively upload, enter, photograph, record, publish or share text, voice, pictures, videos, instructions, task flows, training materials, nicknames, avatars or other content (hereinafter referred to as “ User Content ” ), you should ensure that you have legal rights to such content and do not infringe any third party's privacy rights, portrait rights, copyrights, trademark rights, trade secrets or other legitimate rights and interests.
18. for you to use Vbot For user content submitted for the service, you grant us a worldwide, non-exclusive, sublicensable and sublicensable license to store, copy, transmit, analyze, display, process and use necessary technologies for the purpose of providing you with product functions, after-sales support, security risk control, model optimization, dispute resolution and compliance retention. ； However, for processing beyond the aforementioned purposes or the scope permitted by law, we will obtain your consent separately in accordance with the law.
19. If you purchase, subscribe or activate traffic services, cloud storage, membership services, extensions AI capabilities, remote connection services or other paid services, you shall also abide by the corresponding subscription rules, price descriptions, renewal instructions, refund rules and separate agreements.
5. Orders, Payments and Invoices
20. When purchasing equipment, accessories, digital functions, data packages, memberships or other value-added services, you should confirm the product or service information, price, payment method, delivery rules and after-sales policy according to the prompts on the page.
twenty one. We may access third-party payment institutions to provide you with payment capabilities. The identity verification, payment confirmation, risk control review and other aspects of the payment process may be completed by third-party payment institutions in accordance with their rules.
twenty two. Due to laws and regulations, regulatory requirements, transaction security, fraud prevention and control, system failure, inventory status, incorrect pricing, force majeure or other reasonable reasons, we have the right to cancel, freeze, cancel abnormal orders, and negotiate with you in accordance with the law.
twenty three. Invoice issuance rules are subject to applicable laws and regulations and actual page instructions.
6. Software licensing and intellectual property rights
twenty four. Vbot The software, algorithms, interfaces, structures, layout designs, documents, pictures, audios, videos, trademarks, font sizes, domain names, patents, copyrights and other intellectual property rights in products and services are owned by Vita Dynamics or its legal rights holders.
25. Subject to your compliance with this Agreement, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable license to use for legal, non-commercial or commercial purposes expressly agreed upon by both parties. Vbot products and services.
26. You are not allowed to perform the following actions without our or the relevant rights holder’s prior written consent.:
a. Reverse engineer, decompile, disassemble, capture, crack, tamper, counterfeit or circumvent software, firmware, interfaces, communication protocols or security mechanisms.
b. Delete, block, or change the rights statements, trademark logos, copyright information, or other intellectual property logos in products or services.
c. Copy, disseminate, rent, lend, sell, sublicense, publish, publicly display, mirror, crawl or otherwise exploit without authorization Vbot Content, code, data or materials in products and services.
d. Use products or services to develop, train, enhance, test or validate products, models or services that compete with us, except as otherwise mandated by law.
27. you are using Vbot When purchasing products and services, we shall comply with the laws and regulations of the People's Republic of China, regulatory requirements, public order and good customs, and the provisions of this Agreement.
28. You may not take advantage of Vbot Products and services engage in the following behaviors:
a. Endangering national security, leaking state secrets, subverting state power, and undermining national unity.
b. Incite ethnic hatred, ethnic discrimination, spread violence, obscenity, terror, superstition, gambling, fraud or other illegal and harmful information.
c. Infringe on others' privacy, portrait, reputation, personal information, intellectual property rights or other legitimate rights and interests.
d. Continuous tracking, secret filming, harassment, surveillance, data collection or environmental reconnaissance of others without authorization.
e. Use the product to invade, interfere with, scan, attack network systems or otherwise endanger network security.
f. Use products to conduct dangerous driving, disrupt public places, illegal surveying and mapping, illegal transportation, illegal modifications, testing beyond applicable scenarios, or other behaviors that pose significant safety risks.
g. Input, upload, store or spread Trojans, viruses, malicious code, scripts, exploits or other content that endangers system security.
h. Impersonate others, fabricate facts, mislead the public, or harm our and third party legitimate rights and interests in any way.
29. If the product has shooting, recording, positioning, remote viewing, cloud uploading or other sensing capabilities, you should ensure that you fulfill your notification obligations in accordance with the law and obtain the necessary authorization in relevant scenarios.
30. If you use the product in enterprises, campuses, parks, shopping malls, construction sites, exhibitions, real estate, security, tour guides, companionship, education, etc., you should also ensure that such use complies with industry regulatory rules, site management requirements, and labor and employment compliance requirements.
31. Vbot The product is a device with movement capabilities and intelligent interaction capabilities. You should strictly abide by product instructions, applicable ages, safety boundaries, charging specifications, maintenance requirements and environmental restrictions.
32. You should avoid improper use of the device on dangerous roads, crowded areas, edges of stairs, water, near fire sources, strong electromagnetic environments, flammable and explosive environments, or other inappropriate scenarios.
33. You shall exercise reasonable care for the personal and property safety of yourself, your fellow residents, visitors, children, the elderly, pets and other surrounding persons.
34. If the device experiences abnormal heat, smoke, loss of control, falls, battery bulging, abnormal network operation, or other safety risks, please stop using it immediately and contact after-sales support.
9. Service changes, interruptions and terminations
35. In order to optimize the experience, meet regulatory requirements, ensure security, or perform upgrade and maintenance, we may change, upgrade, limit, suspend or offline some functions of our products or services.
36. If the aforementioned changes will have a significant impact on your main rights and obligations, we will notify you through the official website, in-app announcements, push messages, site letters, emails or other reasonable means.
37. In the following circumstances, we have the right to take measures such as warnings, restricting functions, suspending services, unbinding, freezing accounts, deleting content, terminating agreements, refusing after-sales support, or pursuing legal liability as appropriate.:
a. You violate laws and regulations, this Agreement or related service rules.
b. You have committed or are suspected of committing behavior that endangers network security, device security, payment security or public safety.
c. You provide false identity information, payment information, or there are abnormal transaction risks such as fraud, money laundering, and cash out.
d. Handle in accordance with the requirements of judicial authorities, administrative agencies or other competent authorities.
38. You can cancel your account, unbind or stop using related services according to the product functions and page guidelines, unless otherwise provided by laws and regulations, the order is not completed, the dispute is not resolved, or we need to retain data according to law.
10. Disclaimer and Limitation of Liability
39. In accordance with the requirements of laws and regulations, we will use reasonable commercial efforts to ensure Vbot Safe, stable and continuous operation of products and services.
40. To the extent permitted by law, Vbot products and services according to their “ status quo ” and “ Available ” Status is provided to you. We are not responsible for service interruption, data loss, limited functionality, connection failure, control delay, identification deviation, content inaccuracy or other losses due to the following reasons to the extent permitted by law, except for those that are expressly stipulated by law and shall be borne by us.:
a. force majeure.
b. Network operators, cloud service providers, payment institutions, application stores, terminal manufacturers or other third-party reasons.
c. Your device, network, account, operating environment, authorization settings or usage are inappropriate.
d. Software, firmware, accessories, interfaces, modifications or repairs not provided or authorized by us.
e. Normal maintenance, upgrades, fault handling, risk control or compliance rectification.
41. for AI You should judge and review the results of function output, environment recognition results, action execution suggestions, voice interaction responses, automated behavior orchestration, etc. based on actual scenarios. The risk arising from complete reliance on the above results is borne by you, unless it is caused by our intentional or gross negligence.
42. To the maximum extent permitted by law, our cumulative liability to you shall be capped at the total amount actually paid by you to us for the relevant products or services within the twelve months before the loss occurred. ； If the relevant services are provided free of charge, our liability shall be the minimum required by law. This article does not apply to liability that cannot be limited due to our intent, gross negligence, infringement of personal rights, or liability that cannot be limited by law.
43. Users under the age of 18 should use it under the guidance of their guardian after they have read, understood and agreed to this agreement. Vbot products and services.
44. Guardians should reasonably manage minors’ registration, purchase, device control, content upload, AI Interaction and privacy settings behavior.
45. If we find that you are a minor and do not have the authorization of your guardian, or you use your identity as a minor to commit inappropriate behavior, we have the right to restrict relevant functions or require supplementary guardian consent materials.
46. You should ensure that you provide true, valid, and timely contact information in your account.
47. We may send notifications to you through web announcements, in-app pop-ups, push messages, text messages, emails, customer service phone calls, or other reasonable methods.
48. The aforementioned notice shall be deemed to have been served once it is sent or published, unless otherwise provided by law.
13. Applicable Law and Dispute Resolution
49. The formation, effectiveness, performance, interpretation and dispute resolution of this agreement shall be governed by the laws of the mainland of the People's Republic of China.
50. Any dispute arising out of or in connection with this Agreement shall first be resolved through friendly negotiation between the parties. ； If negotiation fails, either party may file a lawsuit with the People's Court of Haidian District, Beijing.
51. The titles of this Agreement are for reading convenience only and do not affect the interpretation of the meaning of the terms.
52. If any provision of this Agreement is determined to be invalid, illegal or unenforceable, the validity of the remaining provisions will not be affected.
53. Our failure or delay in exercising any right under this Agreement shall not constitute a waiver of such right.
54. If you have any questions about this Agreement or Vbot If you have any comments, suggestions or complaints about our products and services, you can contact us through the following methods:
a. Company Name: Vita Power (Beijing) Technology Co., Ltd.
b. Customer service phone number: 400-188-0859
